Nashville DVD Seasons 1-4 Set

At Blaze DVDs we are tired of all the confusing lawyer jargon that everyone has for their return policy. We always try to make it easy and as simple as possible.

REGULAR RETURNS

For regular returns you have 90 days to change your mind about your purchase and return it for a full refund. The item must still be sealed and be in its original condition.

If your dog ate half of your purchase sorry but we can't accept a half eaten item for a return. 😂

DAMAGED ITEMS

If your item is damaged during shipment (don't you wish the shipping companies were more careful) just contact us via email, live chat, or phone and we will be happy to fix whatever was damaged at our cost. If some of the discs or cases are broken we can send you replacements for whatever was damaged  during shipment. 

DEFECTIVE ITEMS

Don't you wish that everything was made better? So do we! Since everything we sell is brand new and still sealed we have no way to know if an item is defective until you receive it. 

If you do happen to receive a defective item simply contact us via email, live chat, or phone and we will make it right. If some of the discs are scratched or won't play properly just let us know and we would be happy to send you replacement discs or seasons at our cost. If your purchase is so defective that you are just sick of it and want to return it for a full refund you are certainly welcome to do that as well.  

RETURN ADDRESS

The return address for any items that are being returned is

Blaze DVDs

461 W. Apache Trail #422

Apache Junction, Arizona 85120

WHAT DO I NEED TO INCLUDE WITH MY RETURN?

We try to make everything as simple as possible so all we ask is that you include your name and order number inside the return package and why you are returning the item. That makes it easier for our returns department to get your refund issued as soon as possible.

You do not need a return authorization number or anything like that to make a return. See I told you we try to make it as easy as possible. 😊

WHAT IF I STILL HAVE QUESTIONS?

You can contact us anytime via email, live chat or phone. We are a small family owned business so if you call us and don't get an answer we are probably assisting other customers or not in the office. If you leave us a voicemail we will get back to you as soon as possible.

We also offer live chat which is available from 9 am until Midnight, Monday through Saturday. We don't outsource our customer service so when you chat with us you are chatting with a real person in the USA not a robot or someone overseas. 

 Please Note: If the item is returned because of an error on your part or because you change your mind, you are responsible for return shipping costs as well as for the original shipping costs.  

• All orders are shipped from our warehouses in Arizona.

• All orders include a FREE tracking number.

• Your order will be shipped using USPS (Post Office)

• Shipping cost is only $4.99 per order. If you order 1 item or 1,000 the shipping cost is still only $4.99.

• Most orders are delivered in 4-6 business days. If you live closer to Arizona your order will arrive faster than that estimate.

• We also offer Priority Mail shipping for an additional fee. You can choose to upgrade to Priority Shipping during checkout if you need your item faster.

INTERNATIONAL SHIPPING

We currently only ship to the United States, Canada, and Mexico. If you are located in Canada or Mexico there is an additional shipping charge to ship to your country. Please see the checkout shipping options to view your options. 

We currently accept:

• Visa
• Mastercard
• Discover
• American Express
• PayPal
• All major debit cards 
• Gift Cards (either from our store or Visa style giftcards)
• Check
• Money Order

If you would like to place an order with a check or money order please send it to 

Blaze DVDs

461 W. Apache Trail #422

Apache Junction, Arizona 85120

Please include with your payment a list of the item (items) that you would like to purchase as well as the shipping address for the item. If paying with a Post Office money order please leave the name field blank. 

Please Note: If paying with check or money order your order will not be shipped until the check/money order has been cleared by our financial instutution.